Distinctive French Homewares with Timeless Character
We are committed to protecting your personal information and being transparent about how it is collected and used.
Last updated: 1 July 2026
MP Maison respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how MP Maison collects, holds, uses and discloses personal information when you visit our website, make a purchase, create an account, contact us, subscribe to marketing communications, or otherwise interact with us.
This Privacy Policy has been prepared with reference to the Australian Privacy Principles under the Privacy Act 1988 (Cth) as a matter of good privacy practice. The OAIC states that a privacy policy should explain what personal information is collected, how it is used and disclosed, how people can access or correct their information, and how privacy complaints are handled. More information is available from the Office of the Australian Information Commissioner.
MP Maison operates the website mp-maison.com.
MP Maison offers a thoughtfully curated collection of homewares, natural Savon de Marseille soaps, and distinctive decorative objects, sourced with care and designed to elevate everyday living.
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: sales@mp-maison.com
The personal information we collect may include:
We do not intentionally collect sensitive information, such as health information, racial or ethnic origin, political opinions, religious beliefs or other categories of sensitive information, unless you provide it voluntarily and it is reasonably necessary for us to deal with your request.
We may collect personal information when you:
We may also collect information automatically through cookies, analytics tools and tracking technologies when you use our website.
We collect and use personal information for purposes including:
We only collect personal information where it is reasonably necessary for our business activities or where you have provided the information to us voluntarily.
Payments made through our website may be processed by third-party payment providers, including Stripe and PayPal.
MP Maison does not store full credit card numbers on its website. Payment information is handled securely by the relevant payment provider in accordance with its own privacy and security practices.
We use Australia Post for most orders.
For custom, large, fragile, bulky or specialised orders, we may need to obtain an individual delivery quote and use a specialised courier or freight provider. Where required, we may disclose relevant delivery information, such as your name, address, phone number and delivery instructions, to the shipping provider for the purpose of fulfilling your order.
If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may use your personal information to send you updates, promotions, product news or other marketing material.
You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at sales@mp-maison.com.
Our website uses cookies and similar technologies to support website functionality, improve user experience, analyse website traffic and assist with marketing.
We may use tools including:
Cookies may collect information about your device, browser, pages viewed, time spent on the website, referral source and interactions with our website or advertising.
You can manage cookies through your browser settings and, where available, through our website cookie consent tool. Disabling cookies may affect the functionality of some parts of our website.
We may disclose personal information to third parties where reasonably necessary for our business operations, including:
We do not sell personal information.
Some of the third-party service providers we use may store, process or access personal information outside Australia, including providers such as Google, Meta, Stripe and PayPal.
Where personal information is disclosed overseas, we take reasonable steps to use reputable providers and to ensure personal information is handled consistently with applicable privacy obligations.
MP Maison sells to customers in Australia and New Zealand. If you place an order from New Zealand, your personal information may be used or disclosed as reasonably necessary to process your order, arrange payment, manage customer service and complete delivery.
If you create a customer account on our website, we may store account-related information such as your name, email address, billing address, shipping address and order history.
You are responsible for keeping your account login details confidential. Please contact us promptly if you believe your account has been accessed without authorisation.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, fulfil orders, manage customer relationships, comply with legal, tax and accounting obligations, resolve disputes and maintain business records.
When personal information is no longer required, we will take reasonable steps to delete, de-identify or securely archive it.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These steps may include secure website technology, restricted access, reputable third-party service providers, account controls and reasonable administrative, technical and organisational safeguards.
However, no method of online transmission or electronic storage is completely secure. You use our website at your own risk.
You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us at:
Email: sales@mp-maison.com
We may need to verify your identity before responding to your request. In some circumstances, we may refuse access or correction where permitted by law.
If you believe we have mishandled your personal information, please contact us at sales@mp-maison.com with details of your concern.
We will review your complaint and aim to respond within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner. More information is available from the OAIC website.
Our website is suitable for general audiences. However, we do not knowingly collect personal information from children without appropriate parental or guardian involvement where required.
If you believe a child has provided us with personal information without appropriate consent, please contact us.
Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of those third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
We may update this Privacy Policy from time to time to reflect changes to our business, website functionality, legal obligations or privacy practices.
The updated version will be published on this page with a revised “Last updated” date.
For privacy enquiries, access or correction requests, or complaints, please contact:
MP Maison
Website: mp-maison.com
Email: sales@mp-maison.com
